Alternative dispute resolution

In the event of a dispute, the consumer may use a Consumer Dispute Resolution Centre:

 

CNIACC - National Center for Information and Arbitration of Consumer Disputes

www.?cniacc.pt

 

Center for Arbitration of Consumer Disputes of the District of Coimbra

www.?centrodearbitragemdecoimbra.com

 

Lisbon Consumer Disputes Arbitration Centre

www.?centroarbitragemlisboa.pt

 

Center for Arbitration of Consumer Disputes of the Autonomous Region of Madeira

www.?madeira.gov.pt/cacc

 

Porto Information and Arbitration Center

www.?cicap.pt

 

Ave Valley Information and Arbitration Center

www.?triave.pt

 

Cávado Valley Information and Arbitration Center

www.?ciab.pt

 

Algarve Information, Mediation and Arbitration Centre

www.?consumidoronline.pt/pt/

 

For updates and more information, see the Consumer Portal at www.?consumidor.pt

(under Article 18 of Law No. 144/2015 of 8 September)